OVERVIEW

Welcome to Bottega Ruta! The terms “we”, “us” and “our” refer to Bottega Ruta. Bottega Ruta operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a carefully curated shopping experience (the “Services”). Bottega Ruta is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions set out below, together with any policies referred to herein (these “Terms and Conditions of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms and Conditions of Service carefully, as they contain important information regarding your legal rights and cover matters including disclaimers of warranties and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms and Conditions of Service and our Privacy Policy. If you do not agree to these Terms and Conditions of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNTS

By agreeing to these Terms and Conditions of Service, you represent that you have reached the age of majority in your country, state or region of residence and that you have given us your consent to allow any of your minor family members to use the Services on devices owned, purchased or managed by you.

In order to use the Services, including accessing or browsing our online stores or purchasing any products or services offered by us, you may be required to provide certain information, such as your email address and billing, payment and shipping details. You represent and warrant that all information provided by you through our store is accurate, current and complete and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities carried out through your account. You may not transfer, sell, assign or license your account to any third party.

SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that the colours or appearance of products may differ from how they appear on your screen due to the type of device used to access the store and the settings and configuration of that device.

We do not warrant that the appearance or quality of any product or service purchased will meet your expectations or correspond exactly to the representation displayed in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product offered to any person, geographical area or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Bottega Ruta reserves the right to accept or reject your order for any reason, at its discretion. Your order is not accepted until Bottega Ruta confirms its acceptance. Payment must be received and processed before your order is accepted.

Please review your order carefully before submitting it, as Bottega Ruta may not be able to accommodate cancellation requests once the order has been accepted. If an order is not accepted, is amended or is cancelled, we will attempt to notify you using the email address, billing address and/or telephone number provided at the time the order was placed.

Purchases may only be returned or exchanged in accordance with our Refund Policy.

You represent and warrant that purchases are intended for personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in force at the time your order is submitted and will be stated in your order confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping charges, handling fees, customs duties or import charges.

Prices published in our online stores may differ from prices offered in physical stores, other online stores or stores operated by third parties. From time to time, we may offer promotions relating to the Services which may affect pricing and which will be governed by terms and conditions separate from these Terms. In the event of any conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiry dates, so that we can complete your transactions and contact you where necessary.

You represent and warrant that: (i) the credit card information you provide is true, accurate and complete; (ii) you are duly authorised to use the relevant credit card for the purchase; (iii) charges incurred by you will be honoured by your credit card issuer; and (iv) you will pay all amounts charged at the published prices, including shipping and handling charges and any applicable taxes, where required.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for delays in shipping or delivery. All shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures or events beyond our reasonable control.

Once the products have been transferred to the carrier, ownership of and risk of loss relating to the products pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including, without limitation, all trade marks, brands, text, visual elements, images, graphics, product reviews, video and audio content, together with their design, selection and arrangement, are owned by Bottega Ruta, its affiliates or its licensors and are protected by applicable United States and foreign patent, copyright and other intellectual property laws.

These Terms permit you to use the Services solely for your personal and non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material forming part of the Services without our prior written consent.

Except as expressly provided in these Terms, nothing contained herein grants, or shall be construed as granting, any licence or other rights in respect of any patent, trade mark, copyright or other intellectual property right belonging to Bottega Ruta, Shopify or any third party.

Unauthorised use of the Services may constitute an infringement of applicable federal, state or other intellectual property laws. All rights not expressly granted under these Terms are reserved by Bottega Ruta.

The Bottega Ruta name, logos, product and service names, designs and slogans are trade marks of Bottega Ruta or its affiliates or licensors. You may not use such trade marks without the prior written consent of Bottega Ruta.

The Shopify name, logo, product and service names, designs and slogans are trade marks of Shopify. All other names, logos, product and service names, designs and slogans appearing on the Services are trade marks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control over or input into.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms and conditions on which such tools are provided by the relevant third-party providers.

We may also, in the future, offer new features through the Services, including the release of new tools and resources. Such new features shall also be deemed part of the Services and shall be subject to these Terms and Conditions of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including integrated third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Services in order to access any such third-party materials or websites, you do so at your own risk.

We are not responsible for any harm or damage arising in connection with your access to third-party websites or your purchase or use of products, services, resources or content available through third-party websites.

Please review carefully the policies and practices of third parties and ensure that you understand them before entering into any transaction. Complaints, claims, concerns or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately describes the relationship between Shopify and your store and must not be removed or amended.]

Bottega Ruta is supported by Shopify, which enables us to provide the Services to you. However, all sales and purchases made through our store are entered into directly with Bottega Ruta.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Bottega Ruta, including any damage, injury or loss arising from products and services purchased.

You hereby expressly release Shopify and its affiliates from any claims, damages and liabilities arising out of or relating to your purchases and transactions with Bottega Ruta.

SECTION 10 – PRIVACY POLICY

All personal data that we collect through the Services is subject to our Privacy Policy, available here, and certain personal data may also be subject to the provisions of Shopify’s Privacy Policy, available here.

By using the Services, you acknowledge that you have read this Privacy Policy.

As the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information that you submit through the Services will be transmitted to and shared with Shopify and with third parties that may be located in a country other than your country of residence for the purpose of providing the Services to you.

Please refer to our Privacy Policy for further information about how we, Shopify and our partners use your personal data.

SECTION 11 – FEEDBACK

If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable and royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium and for any purpose, including commercial purposes.

We may, for example, exercise the rights granted under this licence in order to operate, provide, assess, improve, develop and promote the Services and to perform our obligations and exercise our rights under these Terms and Conditions of Service.

You further represent and warrant that: (i) you own or otherwise have all necessary rights in and to all Feedback; (ii) you have disclosed any compensation or incentive received in connection with submitting the Feedback; and (iii) your Feedback will comply with these Terms.

We are and shall be under no obligation to: (1) maintain any Feedback in confidence; (2) pay compensation in respect of any Feedback; or (3) respond to any Feedback.

We may, but have no obligation to, monitor, edit or remove Feedback which, in our sole discretion, we consider unlawful, offensive, threatening, defamatory, libellous, pornographic, obscene or otherwise objectionable, or which infringes any person’s intellectual property rights or these Terms and Conditions of Service.

You agree that your Feedback will not infringe any third-party rights, including copyright, trade marks, privacy rights, personality rights or other personal or proprietary rights.

You further agree that your Feedback will not contain defamatory, libellous or otherwise unlawful, illegal or obscene material, nor any computer virus or other malware that could in any way affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person or otherwise mislead us or any third party as to the origin of any Feedback.

You are solely responsible for any Feedback you provide and for its accuracy. We accept no responsibility and assume no liability for any Feedback posted by you or by any third party.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on or within the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability.

Where any such information is inaccurate, we reserve the right to correct errors, inaccuracies or omissions and to amend or update information or cancel orders at any time without prior notice, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not access or use the Services, directly or indirectly:

(a) for any unlawful or harmful purpose;

(b) to breach any international, federal, provincial, state or local regulations, rules, laws or ordinances;

(c) to infringe or violate our intellectual property rights or the intellectual property rights of any third party;

(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or otherwise injure any of our employees or any other person;

(e) to transmit false or misleading information;

(f) to knowingly send, receive, upload, download, use or re-use any material that does not comply with these Terms;

(g) to transmit, or procure the sending of, any advertising or promotional material, including junk mail, chain letters, spam or any other similar form of solicitation;

(h) to impersonate or attempt to impersonate any other person or entity; or

(i) to engage in any other conduct that restricts or inhibits any person’s use or enjoyment of the Services or which, in our discretion, may harm Bottega Ruta, Shopify or users of the Services, or expose them to liability.

You further agree not to:

(a) upload or transmit viruses or any other type of malicious code that is or may be used in any manner that could compromise the functionality or operation of the Services;

(b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services;

(c) collect or track the personal data of others;

(d) spam, phish, pharm or pretext through the Services;

(e) use robots, spiders, scraping tools, data gathering and extraction tools, devices or automated processes, Artificial Intelligence tools (including agentic AI), or other automated or manual means to access the Services; or

(f) interfere with, circumvent or evade any security or authorisation features, robot exclusion headers or other measures implemented by us to restrict access to the Services.

We reserve the right to suspend, disable or terminate your account at any time without notice if we determine that you have breached any part of these Terms.

SECTION 14 – AGENTS

14.1

This Section (“Agent Terms”) applies if you use, permit, enable or cause the deployment of an Agent to access, use or interact with the Services.

For the purposes of these Terms, an “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the direction of any person or entity and which may operate on behalf of or through that person’s device without direct supervision.

14.2

No Agent may access, use or interact with the Services unless, at all times, it identifies itself and operates in strict compliance with the requirements set out in Section 14.4 below.

In addition, no Agent may access, use or interact with the Services where we have required that Agent to refrain from accessing, using or interacting with any Service.

14.3

We may impose limits, including through technical measures, on the manner and conditions under which an Agent may access, use and interact with the Services.

14.4

Agents must:

(i) in all HTTP/HTTPS requests, identify that the request originates from an Agent and state the name of the Agent by including the following in the request user-agent string: “Agent/[agent name]”;

(ii) not conceal or obscure the fact that any access, use or interaction originates from an Agent, including, for example, by:

(a) imitating human behaviour or interaction patterns; or

(b) completing or circumventing CAPTCHA or other measures intended to distinguish computer use from human use;

(iii) respond truthfully to any questions or prompts intended to determine whether interactions originate from a human or a computer; and

(iv) not circumvent or otherwise evade any measure intended to block, restrict, modify or control whether and how Agents access, use or interact with the Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services, or any part of them, at our sole discretion, at any time and without notice, and you will remain liable for all amounts due up to and including the date of termination.

Following any termination, the following Sections shall continue in full force and effect: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provisions which by their nature should survive termination.

SECTION 16-BIS – COMMERCIAL GUARANTEE

Bottega Ruta provides a voluntary 10-year commercial guarantee on all of its handcrafted products against manufacturing defects.

What is covered: defects in workmanship or materials attributable to the manufacturing process.

What is not covered: normal wear and tear resulting from everyday use, accidental damage, damage caused by misuse, or damage resulting from inadequate or improper maintenance.

How to make a claim: please contact Bottega Ruta at info@bottegaruta.com, providing a description of the defect and photographs of the product. We will assess each claim individually and, at our discretion, will repair or replace the product.

This commercial guarantee is in addition to, and does not affect, any statutory rights available to consumers under applicable law, including the two-year statutory guarantee of conformity provided for under the Italian Consumer Code.

SECTION 17 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BOTTEGA RUTA, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCT PURCHASED THROUGH THE SERVICES, OR FROM ANY OTHER CLAIM IN ANY WAY RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR OF ANY CONTENT OR PRODUCT PUBLISHED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Bottega Ruta, Shopify and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from and against any loss, damage, liability or claim, including reasonable legal fees, asserted by any third party or arising out of:

(1) your breach of these Terms and Conditions of Service or any documents incorporated herein by reference;

(2) your breach of any applicable law or the rights of any third party; or

(3) your access to or use of the Services.

We will notify you of any claim in respect of which indemnification is sought, provided that any failure by us to give prompt notice shall not relieve you of your obligations except to the extent that you are materially prejudiced by such failure.

We may, at your expense, assume control of the defence and settlement of any such claim, including the selection of legal counsel. However, we will not settle any claim that imposes any non-monetary obligation upon you without your consent, such consent not to be unreasonably withheld.

You agree to cooperate fully in the defence of any indemnified claim, including by providing all relevant documentation and information.

SECTION 19 – SEVERABILITY

If any provision of these Terms and Conditions of Service is held to be unlawful, void or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions of Service.

Any such determination shall not affect the validity or enforceability of the remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms and Conditions of Service shall not constitute a waiver of that right or provision.

These Terms and Conditions of Service, together with any policies or operating rules published by us on this website or in relation to the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including, without limitation, any previous versions of these Terms and Conditions of Service.

Any ambiguities in the interpretation of these Terms and Conditions of Service shall not be construed against the drafting party.

SECTION 21 – ASSIGNMENT

You may not delegate, transfer or assign this Agreement, or any of your rights or obligations under these Terms, without our prior written consent, and any attempted delegation, transfer or assignment in breach of this provision shall be null and void.

We may transfer, assign or delegate these Terms and any of our rights and obligations under them without your consent or prior notice.

SECTION 22 – GOVERNING LAW

These Terms and Conditions of Service, together with any separate agreements through which we provide the Services to you, shall be governed by and construed in accordance with the laws of Italy and the laws applicable in the jurisdiction in which Bottega Ruta has its registered office.

You and Bottega Ruta agree to submit to the territorial and personal jurisdiction of the courts having jurisdiction over the place in which Bottega Ruta has its registered office.

SECTION 23 – HEADINGS

The headings used in this Agreement are included for convenience only and shall not limit or otherwise affect the interpretation or application of these Terms and Conditions of Service.

SECTION 24 – CHANGES TO THESE TERMS AND CONDITIONS OF SERVICE

You may review the current version of these Terms and Conditions of Service at any time on this page.

We reserve the right, at our sole discretion, to update, amend or replace any part of these Terms and Conditions of Service by publishing updates and changes on our website.

It is your responsibility to check our website periodically for changes.

We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the relevant notice.

Your continued use of or access to the Services following the publication of any changes to these Terms and Conditions of Service constitutes your acceptance of those changes.

SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms and Conditions of Service should be sent to:

info@bottegaruta.com

Our contact details are set out below:

RUTA S.N.C. DI RUTA ROSARIO E FRANCESCO
C.le Crocevie Cava Ispica Vanella 25 s.n.
97015 - Modica (RG) Italia 
info@bottegaruta.com
P.IVA: IT01850170885
REA: RG-470911